Knossos Royal is located at Limenas Hersonissou on the island of Crete. It lies 23km from Heraklion International Airport, 25km from the city of Heraklion and 2km from Hersonissos.

Number of Rooms: 346

Room Types

• Garden View *
  
• Sea View
• VIP Sea Front- Sharing Pool
  
• Family Rooms**

* Some with connecting door
* *Family Rooms are with one bathroom
   
Amenities

• Air Conditioning *   
• Twin Beds   
• Sofa Bed   
• Bathroom with bathtub   
• Hairdryer   
• Satellite television with music channels   
• Direct dial telephone   
• Internet access 24h free of charge   
• Refrigerator   
• Safe   
• Furnished balcony or veranda

*24h/day (mid-May to mid-September, minimum)  

Welcome Package upon arrival

• Wine   
• Mineral Water   
• Welcome gift   
• Aldemar Bath Set *   
• Slippers   

*Soap, shampoo, shower gel, nail file, shower cap, cotton buds and sewing kit.

Welcome Package to the VIP Sea Front-Sharing Pool Guests upon arrival

• Wine   
• Mineral Water   
• Fruit Basket   
• Bouquet of flowers   
• Welcome gift   
• VIP Bath Set *
• Slippers   
• Bathrobe   
• Beach Towels   
• Tea & Coffee-Making Facilities

*Soap, shampoo, shower gel, body lotion, hair conditioner, shower cap, nail file, cotton buds and sewing kit
*Mini Bar on arrival for VIP Sea Front Guests: soft drinks, reshments.

VIP Sea Front-Sharing Pool Rooms receive daily:

• Refill coffee and tea
• Fresh fruit
• Mineral water
• Afternoon maid service.

Double Bungalow Garden View (1‐3 Guests)

Room Facilities: Safe, Air Conditioning, Heating, Interconnecting Room(s) Available, Sofa Bed, Hairdryer, Free Toiletries, Toilet, Bathroom, Slippers, Bathtub or Shower, TV, Telephone, Satellite TV, Minibar, Refrigerator, Wake Up Service/Alarm Clock, Balcony, View (sea, grounds, landmark, etc.)

Double Bungalow VIP Sea Front (1‐3 Guests)

Room Facilities: Safe, Air Conditioning, Heating, Hairdryer, Free Toiletries, Toilet, Bathroom, Slippers, TV, Telephone, Radio, Satellite TV, Minibar, Refrigerator, Wake Up Service/Alarm Clock, Balcony, View (sea, grounds, landmark, etc.)

Family Room ( 2 rooms connecting) 2 Rooms, 1 Bathroom +1 WC, (1‐4 Guests)

Room Facilities: Safe, Air Conditioning, Heating, Sofa Bed, Hairdryer, Free Toiletries, Toilet, Bathroom, Slippers, Bathtub or Shower, TV, Telephone, Satellite TV, Minibar, Refrigerator, Wake Up Service/Alarm Clock, Balcony

Double Bungalow Sea View (1‐2 Guests)

Room Facilities: Safe, Air Conditioning, Heating, Hairdryer, Free Toiletries, Toilet, Bathroom, Slippers, TV, Telephone, Radio, Satellite TV, Minibar, Refrigerator, Wake Up Service/Alarm Clock, Balcony, View (sea, grounds, landmark, etc.)

Double Bungalow - Single Use Garden View (1 Guests)

Room Facilities: Safe, Air Conditioning, Heating, Interconnecting Room(s) Available, Sofa Bed, Hairdryer, Free Toiletries, Toilet, Bathroom, Slippers, Bathtub or Shower, TV, Telephone, Satellite TV, Minibar, Refrigerator, Wake Up Service/Alarm Clock, Balcony, View (sea, grounds, landmark, etc.)

Thalasso Spa Center
Model Thalasso Spa Center “Royal Mare Thalasso” (World’s Leading Thalasso & Spa Resort 2009, World Travel Awards), for relaxation, well-being and beauty treatments, at the neighboring hotel, Aldemar Royal Mare.

Aldemar Tennis Club
The Tennis Club has seven international-standard clay courts, the main court seating 250 spectators. There is also a practice court with training wall. The club offers a range of facilities, including a lounge area with television, changing rooms and toilets, pro’s shop, partially-covered veranda and parking. The Tennis Club is open every day between 07:00 – 00:00; from April to October.

Facilities & Services for children

• Baby Cot / Playpen free of charge & baby sitting (on request/extra charge)
• Child minding (on request/extra charge)
• Baby phone (on request)
• 2 outdoor children’s pools (the one with sea water)
• Waterslide (45 meters)
• Children’s seats
• Children’s play area
• Pushchair (on request)

Mini Club Aldy

• For children aged 4-12, seven days a week, 10:00 – 18:00 Multilingual supervisors
• Entertainment activities
• Program for all ages (4-7 & 8-12 as well as Maxi – Juniors’ program)
• Children’s book corner
• Mini Disco 20:30 – 21:00
• Mini Buffet at Mini Club Aldy: Including a selection of sponge cakes, sandwiches, juices, water
• One ice cream per child

Other Services

Free of charge

• Guest Relation Services
• 24-hour hotel security
• Beach Lifeguards
• First Aid
• Luggage service and room
• Daily bus service (once a day) to and from Hersonissos
• Transportation to and from Royal Mare Thalasso Center
• Wireless internet access in common area

On request at extra charge

• Currency exchange
• Laundry / Dry cleaning service
• Taxi – Daily coach services to and from Heraklion & Ag. Nikolaos
• 18-hole Golf course (7km from hotel)
• Horse riding center (22km from the hotel )
• Wedding packages
• Internet corner
• Crete Aquarium (10km from the hotel)
• Organized excursions

Pools & Beach

• Sandy Beach with life guard
• 2 central outdoor pools (one with fresh water)
• 1 heated indoor pool (fresh water)
• 2 outdoor children’s pool (one with fresh water)
• 2 outdoor pools for the exclusive use of Sea Front rooms (sea water)
• Waterslide (45 meters)
• Beach and pool deck chairs & umbrellas
• Outdoor showers, changing rooms, WC (main pool and beach)
• Beach Towels (with deposit)
• Gazebos with extra charge

Sports

• 2 tennis courts (quartz sand) – on request
• 2 table tennis – Mini Golf
• Fitness Center
• Special athletic tournaments
• 7 tennis courts (clay) – in neighboring Royal Mare
• Night Tennis (floodlit courts) – Tennis Lessons
• Squash court
• Water Games – Water Polo – Beach Volley
• Water sports center – diving
• Work out programs with fitness instructions

Recreation & Entertainment Facilities – Service

Free of charge

• Evening programs and shows by our animation team at the open air amphitheater (weather permitting)
• Giant outdoor chessboard
• Large-screen TV & DVD Room
• Games Room
• Bridge Room
• Work out programs with fitness instructors
• Daily entertainment options (live music program, open disco night etc) – drinks extra charge
• Dance competitions, traditional Greek dance lessons, cooking lessons
• Quiz, Bingo, Competitions

With Extra charge

• Beach Party
• Billiards
• Sauna
• Special Private Dinner (upon reservation)
• Theme nights (upon reservation)

Shops within the Hotel

• Aldemar Shop
• Boutiques
• Traditional art shop
• Jewellery shop
• Hair Salon
• Mini-market

Conference Facilities
Knossos Royal Conference Center with a capacity of 900 seats
 

Food & Beverage For BB, HB and FB Guests

Restaurants & Bars*

• Main Restaurant for breakfast and dinner
• Gourmet Restaurant “Fontana Amorosa”  19:00 – 01:00
• Taverna “Artemis” 19:00 – 21:30 – set menu
• Snack Bar / Restaurant
  12:30 – 16:00 self service buffet
  10:30 – 18:00 Coffee Bar
• Manitari Bar 10:30 – 17:30
• Night Club Aquarius 23:00 – 01:30 April, May, October or open disco 22:30 – 01:00
  *June – Sep occasionally at the Main Bar

*Some departments may operate periodically depending also on weather conditions and occupancy.

Meals (served in the main restaurant)

Breakfast
07:00 – 07:30 Continental Breakfast
07:30 – 10:00 American-style Buffet

Dinner
Buffet Service (inclusive: HB / FB) 18:30 – 21:00

Beach Restaurant (15.05 - 30.09) 12:00 – 17:00 a la carte
Kafenio 17:30 – 22:30
Main Bar 18:00 – 01:30
Pool Bar 10:30 – 18:00
Room Service 07:30 – 24:00

General notes

• Drinks are not included in the price
• Missed meals cannot be replaced
• BB applies to breakfast in main restaurant
• HB applies to breakfast and dinner in main restaurant
• FB applies to breakfast, lunch, and dinner in main restaurant,
• All other FB departments-services are on extra charge

Dress code
Guests are kindly requested to ensure that they are appropriately dressed in all restaurants and bars and in the night club (shorts and bathing costumes are not permitted).

Premium All - Inclusive Program  (01/05/2011 - 15/10/2011)

Breakfast

Main Restaurant

• Continental Breakfast 07:00-07:30
  - Early breakfast to be ordered in advance
• American Style Buffet 07:30-10:00

Snack Bar

• Late Breakfast Continental 10:00-11:00

Lunch

Main Restaurant 12:30-14:30
Salads, dressings, hot & cold appetizers, main courses, selection of desserts, ice-cream and fresh fruit.
Drinks included: water, local wine, beer, soft drinks, juice.

Snack Bar (self service) 12:30-16:00
Salads, dressings, hot dishes selection of desserts, ice-cream and fresh fruit.
Drinks included: water, local wine, beer, soft drinks, juice.

Children aldy buffet (Snack bar) 12:30-14:30

Dinner

Main Restaurant (buffet) 18:30-21:00
*3 theme buffets weekly
Salads, dressings, hot & cold appetizers, main courses, cooking demonstration, healthy corner, selection of desserts, ice-cream and fresh fruit.
Drinks included: water, local wine, beer, soft drinks, juice (served)

Taverna Artemis (upon reservation once per stay with live music) 19:00-21:30
Greek Gala Menu (served)
Drinks included: bottle of wine, bottled beer, water, soft drinks, fruit juice, brandy Metaxa, ouzo, raki (all served).

Theme buffet 19:00-21:00 (upon reservation once per stay) 15/5 – 30/9
Salads, dressings, hot & cold appetizers, main courses, cooking demonstration, selection of desserts, ice-cream and fresh fruit.
Drinks included: water, local wine, beer, soft drinks, juice (all served).

Snack Bar 22:00-00:00 (Late Snacks Buffet – self service)
Salads, dressings, hot appetizers, selections of desserts, ice cream and fresh fruit
22:00 – 00:00 Water, local wine, beer, soft drinks, juice.

Bars

Manitari Bar 11:00 – 17:30

• Drinks included (self service): Filter coffee, espresso and cappuccino, instant coffee, water, soft drinks, tea, glass of wine, draught beer, listed tropical cocktails, fruit juice, Metaxa, ouzo, raki, international branded alcoholic drinks and brandies.
• Light snacks buffet (11:00 – 17:00)
• variety of hot & cold snacks and ice cream (self service).
• Coffee Hour (16:00 – 17:00) selection of pastries and cakes (self service).

Snack Bar 10:30 – 18:00

• Drinks included (self service): Filter coffee, espresso and cappuccino, instant coffee, chocolate, tea, water, soft drinks, draught beer, glass of wine, fruit juices
• Light snacks buffet (11:00 – 17:00) variety of hot & cold snacks and ice cream (self service)
• Coffee Hour (16:00 – 17:00) selection of pastries and cakes (self service).

Pool Bar 10:30 – 18:00
Drinks included (self service):
Filter coffee, espresso and cappuccino, instant coffee, tea, water, soft drinks, glass of wine, draught beer, listed tropical cocktails, fruit juice, Metaxa, ouzo, raki, international branded alcoholic drinks and brandies.

Main Bar 18:00 – 00:00

Drinks included:
Filter coffee, espresso and cappuccino, instant coffee, chocolate, water, tea, soft drinks, draught beer, fruit juice, listed cocktails, Metaxa, ouzo, raki, international branded alcoholic drinks (all served)

Not included:
Premium Brand Champagne and French Brandy.

Kafenio 17:30 – 22:30

Drinks included (self service):
Filter coffee, espresso and cappuccino, instant coffee, water, soft drinks, glass of wine, tea, draught beer, fruit juice, Metaxa, ouzo, raki, international branded alcoholic drinks and brandies.

Night Club 22:30 – 01:00 (April, May and Oct.)

Drinks included (self service):
Glass of wine, water, soft drinks, draught beer, fruit juice, Metaxa, ouzo, raki and international branded alcoholic drinks and listed cocktails.

Open Disco (June – Sept) 22:30 – 00:00 occasionally at the Main Bar.

Beach Party (june – sept) every second week with listed drinks.

Animation- Sports Activities

• All inclusive water sports canoe, pedalo, windsurfing (depending on weather conditions) – free of charge only for valid certificate holders (Reservation required).

General Notes for the AI Program

• Some departments or services may operate periodically depending also on weather conditions.
• Juices are not fresh.
• Local alcoholic drinks: raki, ouzo, brandy.
• International branded name alcoholic drinks and spirits (except champagne): liqueur, gin, vodka, rum, tequila, whiskey. All drinks are mentioned in the list of each department.
• Every guest can take only 2 drinks each time.
• For safety reasons, drinks around the pools and beach, must be served in polycarbonate glasses (not glass).
• Underage children (younger than 17 years old) are not allowed to consume alcohol.
• No food and drinks may be taken outside the hotel’s departments areas.
• Smoking is prohibited in the internal areas of all restaurants, bars and common domains of the hotel.
• Formal dress is required in all restaurants – bars during dinner (no shorts, sleeveless T-shirts etc). No swimming suits during lunch in the main restaurants.
• Wearing an all inclusive bracelet is obligatory in order to be served. The bracelet must be returned to the reception upon departure. Lost bracelets must be reported to the reception immediately in order to receive a new one against charge.
• All other services as from the main hotel description.